FAQs

Family Consultancy FAQs

We offer one-off, ad hoc consultations, a 5 hour block of consultations, and our pregnancy concierge service.

Yes, all fees and expenses are subject to VAT.

Travel expenses apply for face-to-face meetings that take place more than five miles from our Mayfair office and are subject to VAT.

We offer consultations at your home (depending on your geographical location), online, or at your nearest Soho House.

No, we do not operate as a recruitment agency. If we introduce you to a nanny outside of the agency process, you will be responsible for conducting your own due diligence and arranging the necessary contracts.
We encourage you to get in touch as soon as you are comfortable to do so, particularly if you are seeking advice on private hospitals and obstetrician recommendations.
Yes, consultations can be shared by up to two people, with the fees split equally.
No, we are not medical professionals. Any medical concerns should be directed to your healthcare provider.
Our consultation fees reflect the time and expertise we provide. They do not include or guarantee any specific outcomes related to nanny searches, pregnancy advice, newborn and toddler consultations, or any other pregnancy- or child-related guidance we offer.
We uphold the highest professional standards and only recommend affiliates who share our values and commitment to excellence.

Education Consultancy FAQs

Unless otherwise stated, our fees are tailored to your requirements. As such, they will be outlined during your discovery call once we have understood your needs.

Yes, all fees and expenses are subject to VAT.
Travel expenses apply for face-to-face meetings that take place more than five miles from our Mayfair office and are subject to VAT.

Our consultation fees are paid for our time only. You are not paying for a guaranteed outcome; we cannot guarantee and will never promise any outcome with regards to school admissions or any other education-related advice that we offer.

We offer consultations at your home, in a neutral venue (depending on your geographical location), or online.

We specialise in London, Surrey, and the South West of England because our locally focused approach enables us to maintain a deep and current understanding of these areas’ pre-schools and schools. This ensures our advice is accurate and tailored. While we are happy to assist families across England, our specialisation is a key element of our service.

Yes! We often work with families relocating to the UK and will guide you through the intricacies of the UK school system, including differences between independent and state schools, public and private schools, and inspection frameworks like ISI and Ofsted.

No, we only advise families on educationally focused pre-schools or kindergartens.
Yes, as part of our advisory service or as a standalone offering, we handle all registration forms and fees so you can focus on your birth, recovery, and newborn.
No, we do not operate as a recruitment agency. If we introduce you to a tutor, you will be responsible for conducting your own due diligence and arranging the necessary contracts.
No, we are proudly independent. Our recommendations are based solely on what we believe is best for your family.
We uphold the highest professional standards and only recommend affiliates who share our values and commitment to excellence.
No, we never guarantee placement at any pre-school or school.