Privacy Policy
Introduction
ESB Consulting Limited (“ESB Consulting”, “we”, “us” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.esbconsulting.co.uk (“the Site”) or use our services.
Company Registration Number: 14786983
Registered Office Address: 35 Berkeley Square, Mayfair, London, W1J 5BF
ICO Registration Number: ZB956831
We comply with the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018, and all applicable UK data protection laws.
Information we collect:
We may collect and process the following categories of personal data:
Contact Information: e.g., name, email address, phone number, and other information provided when contacting or completing forms on our Site.
Professional Information: where relevant, such as your role or consultancy needs.
Technical Information: e.g., IP address, browser type, operating system, device identifiers, pages visited, visit duration, and timestamps.
Cookies and Tracking Technologies: We do not use cookies or similar tracking technologies on our Site.
How we use your information
We process personal data only when legally permitted. Purposes include:
- Providing, personalising, and improving our Site and services.
- Responding to your enquiries and fulfilling requests.
- Communicating with you about our services, updates, and promotions (where lawful).
– Complying with legal and regulatory obligations.
– Analysing Site usage to improve business operations.
– Lawful bases for processing include consent, contractual necessity, compliance with legal obligations, and our legitimate interests in operating and improving our services.
Sharing your information
We do not sell your data. We may share data with:
Service Providers: third-party partners such as IT hosting, data storage, and email communication services - bound by contractual obligations to protect your data.
Legal and Regulatory Authorities: where required by law, court orders, or regulatory processes.
International Transfers
Personal data may be transferred outside the UK. When we do so, we use appropriate safeguards - such as ICO-approved standard contractual clauses - to ensure continued protection of your data.
Data Retention
We retain personal data only for as long as necessary to meet the purposes outlined in this policy and to satisfy legal, accounting, or reporting obligations. Retention periods vary depending on the data type and the reason for processing.
Cookies and Tracking Technologies
We do not use cookies or similar tracking tools. Any technical data (e.g., IP addresses, browser info) is collected through standard internet protocols and server logs solely for purposes described in this Policy.
Security
We implement appropriate technical and organisational measures to safeguard personal data against unauthorised access, use, alteration, or disclosure. However, no internet-based or electronic storage system is completely secure.
Your Rights
Under UK data protection law, you have the right to:
Access: request a copy of your personal data held by us.
Correct: amend inaccurate or incomplete data.
Erase: request deletion of your data where no lawful justification exists to retain it.
Restrict processing: ask to limit how your data is used in specific circumstances.
Portability: request transfer of your data to another controller, where applicable.
Object: oppose our processing of your data, including for marketing purposes.
Withdraw consent: where processing is based on consent, you may withdraw it at any time.
To exercise your rights, contact us using the information below. You also have the right to lodge a complaint with the ICO (www.ico.org.uk).
Changes to this Policy
We may update this Privacy Policy periodically. Any material changes will be posted on this page along with an updated effective date (as indicated at the top).
Contact us:
For questions about this Policy or your personal data, please contact us:
Email: enquiries@esbconsulting.co.uk
Effective Date: 1 September 2025